The insurance company generally has approximately 30 days to investigate your claim. The insurance company generally has approximately 30 days to investigate your car insurance claim, although the number of days varies by state. Filing a car insurance claim can be a difficult process, and you're not the only one with questions about how things work. Keep in mind that car accident investigations can take months to complete if there are serious injuries, multiple drivers and cars involved, and if it is unknown who was at fault.
If you are not insured by Progressive or are a Progressive customer without logging in to your account, you can report or view an existing claim here. This information is not an insurance policy, does not refer to any specific insurance policy, and does not modify any provision, limitation, or exclusion that is expressly stated in any insurance policy.